Home / Guides / Understanding Force Majeure and Payment Delays

Introduction

Force majeure is a standard legal concept: neither party is liable for delays caused by events genuinely outside their reasonable control. Section 17 of the agreement names three specific examples relevant to Starkworth's operations.

Key Points

  • Platform outages on the third-party AI platform your account operates on.
  • Internet or banking infrastructure failures affecting payment processing.
  • Governmental action that disrupts normal operations.
  • None of these situations make either party liable for the resulting delay.

Frequently Asked Questions

No — it means the payment is delayed rather than cancelled; Section 9 specifies payment moves to the next available Business Day once the issue clears.

It's judged against the specific causes named in Section 17 — genuine outages or infrastructure failures, not routine delays.

Platform policy changes are addressed separately under Limitation of Liability (Section 15), not specifically force majeure.

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